Introduction

At Traveaxiom website, we value your privacy and are committed to protecting your personal information. This privacy policy explains how we collect, use, and protect your data when you use our train booking services.

1. Information We Collect

We collect the information, including name, email address, phone number, payment details, and billing address, to smooth and secure transactions during train ticket bookings.
To improve your travel experience, we collect information like travel dates, train routes, seat preferences, and ticket purchase history to ensure an easy booking process.
Our automatic system collects data like IP address, device information, browser type, and cookies to improve website performance, security, and user experience.

2. How we use your information

We use your personal information and payment details to efficiently process your train ticket booking. This involves confirming transactions, sending booking confirmations, and accurately tracking your trip itinerary. Your data enables us to select seats, manage booking changes, and offer digital ticketing choices.
To improve your travel experience, we optimize your contact information to offer customer service and guide with ticket inquiries, itinerary changes, cancellations, and refunds. If a train delay, route disruption, or any other problem, we will notify you via email, SMS, to keep you informed in real-time.
We increase the performance of our platform by exploring technical data like your online actions, device information, and website interactions. This helps to improve website speed, security, and user benefits for a user-friendly and easy booking experience. Also we use cookies and tracking technologies to customize your browsing experience and recommend travel choices based on your preferences.
We send travel deals, promotions, and exclusive discounts directly to your email. We offer these based on your travel history and preferences.
We use your information to follow with legal obligations, such as responding to government requests, enforcing our terms of service, and ensuring adherence to transport regulations. We are committed to handling your data responsibly and securely and complying with all applicable laws and regulations. Please contact our support team if you have any questions about how we use your information.

3. Data protection & Security

Our platform protects your data from uncertified access, loss, and misuse. It is designed with encryption protocols, secure servers, and verified authentication to provide a safe and reliable booking experience. We continuously update our security systems and conduct asset checks to uphold the highest data protection standards.

4. Sharing of Information

We share your information with train operators to share details like name, ticket preference, and travel itinerary. This helps us process your booking and offer important travel services.
For secure payment processing, we are partnering with third-party payment gateways. These third parties follow strict financial security regulations to stop fraud and ensure that your transactions are secure from unauthorized access.
We might disclose your information to government authorities, law enforcement agencies, or regulatory organizations as required by law, particularly in circumstances involving fraud prevention, security threats, legal investigations, or travel laws. Any information disclosure is carried out strictly in accordance with applicable legal and regulatory requirements, ensuring that only the required details are supplied to meet these obligations.

5. Your rights & Choices

You have complete control over your data and can update and delete your account details anytime. Keep your information up to date to ensure you receive exact booking details.
If you don't want to receive marketing emails, you can unsubscribe from our emails or adjust the notifications on your account. You can also manage your cookie preference with browser settings. Cookies can help increase your browsing experience by remembering your preferences and improving website functionality.

6. Updates to privacy policy

We occasionally update this privacy policy; any modifications will be posted on this page. We encourage you to review it to stay updated.

Contact Us

For any privacy-related queries, contact at

Email

contact@traveaxiom.com

Phone

+1 (888) 510 9316

Privacy Policy